We do not collect or store any personal data without your prior knowledge and consent. All data and information you entered on BuildersGuide.ca and apps through use of the service is secure and confidential. We will not access, duplicate, use or share your data with anyone without your consent, except for routine server and code maintenance purposes. At BuildersGuide.ca and apps, we are committed to you and to protecting your privacy. Please read further for details.
Basic Information
You might give us information about yourself by filling in forms on our website or by corresponding with us by phone, e-mail or otherwise.
This includes information provided when you:
Sign up to use our website
Subscribe to our newsletters
Download educational or free content
Register for a webinar
Enter a competition, promotion or survey
Submit a ticket to our support team
If you sign up to create an account, you must provide us with some personal data so that we can provide our Services to you. The personal information you give us is limited to your name, address, email address, a password, phone number, credit card details None of the personal information you provide is shared publicly, or with any third party companies without your prior knowledge or written permission.
Your IP Address
Your IP address is a unique identifier we use to help diagnose problems with our server and to administer our web site tracking. We also use your IP address to help identify you when you make repeat visits to our site, keep track of your shopping cart contents, and to gather demographic information so that we can see what types of people are interested in our site.
Cookies
BuildersGuide.ca and apps uses a feature on your Internet Web browser called a "cookie." A cookie is a small piece of information stored on your hard drive. It assigns a unique identification number to your computer and helps us maintain your preferences to provide a more personalized experience for you. BuildersGuide.ca and apps uses cookies to keep track of your shopping cart and to tell us whether or not you have visited our site before. We also collect non-personally identifiable information, such as anonymous session numbers, with them.
BuildersGuide.ca and apps does not house or collect any personal information about you unless you knowingly and willingly provide it.
Account/Membership Registration
BuildersGuide.ca and apps has a registration process through which you voluntarily sign up to access the members-only features of our Web site. During the registration process, we ask for your name, email address. Also, to make sure that nobody else can access our members-only features using your name or ID, we ask that you create a unique username with a password.
Newsletter Subscription
When you sign up for an account, you are automatically subscribed to our free newsletters, we ask for an email address to send them to. You may opt out of receiving future mailings or cancel your subscription(s) at any time. (See the subscribe/unsubscribe section below.)
Contests and Promotions
When you enter a contest or take part in a promotion, we may ask for your name, mailing address and email address. Should a third party sponsor the contest or promotion, that party will have access to this information. We need this information in order to notify our winners and, when applicable, ship the winners' prizes.
Our website uses cookies to distinguish you from other visitors and users on our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. We use information held about you in the following ways:
We will use this information:
to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
to notify you about changes to our Services;
to ensure that content from our Services is presented in the most effective manner for you and for your device.
to administer our Services and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
to improve our Services to ensure that content is presented in the most effective manner for you and for your computer;
to allow you to participate in interactive features of our Services, when you choose to do so;
as part of our efforts to keep our Services safe and secure; to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
to make suggestions and recommendations to you and other users of our Services about product features that may interest you or them.
We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above, depending on the types of information we receive. For example, when tracking referrals from our affiliate partners, the cookies stored on your browser allow us to reward affiliates for introducing you to our Service.
We use your information to send you marketing communications, communicate with you about our Services and let you know about our policies and terms. We also use your information to respond to you when you contact us.
We are able to deliver our Services, support your usage of our products and introduce improvements by using this information to understand how you use and interact with our Services.
When we have location information, we use it to tailor our Services for you and others, like automatically detecting your location in order to support your ability to schedule messages in your own time zone.
We conduct surveys and research, test features in development, and analyze the information we have to evaluate and improve products and services, develop new products or features, and conduct audits and troubleshooting activities.
Disclosure of Information to Outside Parties
BuildersGuide.ca and apps does not and will not share your personal information with any outside parties unless you have knowingly and willingly consented to do so (e.g., by entering a contest, promotion or sweepstakes for which we would publish a list of winners).
We do not sell or trade your personally identifiable information. This does not include trusted third parties who assist us in operating our Services, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and are compliant with GDPR.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Links to Outside Third Parties
BuildersGuide.ca and apps may establish relationships with reputable business partners by creating a link between our sites. BuildersGuide.ca and apps chooses its business partners carefully. We are not, however, responsible for the content, maintenance or privacy policies of those sites. Once you click over to a third-party site, we encourage you to check their privacy policy. Users who click over to a third-party site from a link on BuildersGuide.ca and apps must be aware that BuildersGuide.ca and apps makes no warranties with regard to that site's policies or business practices.BuildersGuide.ca and apps is not responsible for any transactions that occur between the user and the third-party site. Should a user purchase any products or services from that third-party site, the user must contact the third-party site directly regarding any disputes that might occur, including, but not limited to: delayed shipping, missing products, damaged goods, or pricing or billing discrepancies. BuildersGuide.ca and apps is not responsible for the actions of any third-party site.
BuildersGuide.ca and apps does not knowingly collect personally identifiable information from children under the age of 18. We encourage parents and legal guardians to monitor their children's Internet use. Also, we strongly encourage parents to help us enforce our privacy policy by instructing their children to never provide personal information on this site without permission.
BuildersGuide.ca and apps has security measures in place to protect the loss, misuse and alteration of the information under our control. We are able to keep your personal information safe and secure by utilizing Secure Socket Layers (SSL) encryption technology. For maximum security, we use a secure server that encrypts all your ordering information, including your name, address and credit-card number.
We take the protection of your data very seriously and have made every effort to be compliant with General Data Protection Regulation (GDPR) which is a “regulation in EU law on data protection and privacy for all individuals within the European Union and the EEA region.” The GDPR replaces the 1995 Data Protection Directive. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers located in the US and certified under the EU-US Privacy Shield.
Updated Feb 16, 2022